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indeed

Airport Customer Service Agent

VSURFACES
Dubai, UAE
fulltime
2 months ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Customer SupportClient RelationsComplaint Resolution
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Overview

***Job Introduction***

*Provide accurate and timely information to passengers and visitors through in-person interaction, phone, and email.*

*Guide customers about airport services, facilities, and procedures in a clear and professional manner.*

*Deliver operational announcements using the airport public address system when required.*

*Support the provision and promotion of additional airport services and related products.*

*Arrange and update brochures and informational materials on terminal displays.*

*Prepare routine reports on Visitor Center activities and maintain records of materials and supplies.*

*Coordinate with different airport departments to ensure smooth daily operations.*

*Maintain a welcoming and customer-focused environment at all times.*

***Job Experience***

*Strong interpersonal skills with clear and polite communication.*

*Previous experience in customer service or information-related roles is an advantage.*

*Good understanding of customer service standards and professional etiquette.*

*Ability to prioritize tasks and handle multiple customer requests efficiently.*

*Team-oriented approach with strong collaboration skills.*

*Basic to intermediate computer skills, including MS Word, Excel, and internet usage.*

*About Company:*

*VSURFACES is a forward-thinking company built on a simple belief — that great work comes from great people.*

*We operate across multiple industries, bringing fresh ideas and a relentless commitment to quality to*

*everything we do.

Our culture thrives on collaboration, bold thinking, and a shared drive to build something*

*meaningful.

If you’re someone who takes initiative, embraces challenges, and wants your work to actually*

*matter, you’ll fit right in here.*

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