Loan Consultation Officer

***Job Introduction***

*Communicate with clients over the phone to understand their financial needs, income, liabilities, and credit background.*

*Build trust through a friendly and professional approach to support effective client engagement.*

*Assist clients in preparing and submitting required application documents.*

*Collect and verify client information to ensure accurate assessment of eligibility.*

*Support the evaluation process by maintaining complete and accurate client records.*

*Inform clients about suitable financial solutions based on assessment outcomes.*

*Explain the benefits and limitations of available options to help clients make informed decisions.*

*Maintain strong client relationships to encourage satisfaction, repeat business, and referrals.*

*Follow up with clients to address concerns and guide them throughout the application process.*

***Job Experience***

*Bachelor’s degree in Business, Finance, Economics, or a related field is preferred.*

*Experience in financial services, loan processing, or customer advisory roles is an advantage.*

*Strong communication and interpersonal skills.*

*Ability to build trust and handle sensitive financial information professionally.*

*Good analytical and problem-solving skills.*

*Customer-focused mindset with attention to detail and accuracy.*

*About Company:*

*VSURFACES is a forward-thinking company built on a simple belief — that great work comes from great people.*

*We operate across multiple industries, bringing fresh ideas and a relentless commitment to quality to*

*everything we do.

Our culture thrives on collaboration, bold thinking, and a shared drive to build something*

*meaningful.

If you’re someone who takes initiative, embraces challenges, and wants your work to actually*

*matter, you’ll fit right in here.*