Partnership and Engagement Executive
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Key skills for this role
About the Role
Mind Base Education is committed to providing high-quality learning resources and support to all students, regardless of their circumstances. The organization believes in collaborative and tailored learning experiences that empower students to thrive academically, personally, and professionally.
Key Skills for This Role
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Mind Base Education
is committed to providing high-quality learning resources and support to all students, regardless of their circumstances.
The organization believes in collaborative and tailored learning experiences that empower students to thrive academically, personally, and professionally.
Role Overview
The Engagement Lead is responsible for day-to-day execution of engagement initiatives, ensuring students, schools, and partners remain active, supported, and engaged throughout the program lifecycle.
This role is highly execution-focused and ensures that plans turn into measurable participation, completion, and retention.
1. Engagement Execution & Operations
- Execute student and school engagement plans
- Coordinate workshops, online sessions, and school visits
- Manage logistics, schedules, and communications
- Support onboarding activities during pilot and scale-up phases
2. Relationship Support & Communication
- Serve as secondary point of contact for schools and partners
- Respond to queries, requests, and issues in a timely manner
- Escalate complex issues to the Partnership Manager or PMO
- Maintain positive, professional relationships with stakeholders
3. Tracking, Reporting & Feedback
- Track engagement metrics such as:
- Attendance
- Course participation
- Drop-off rates
- Collect feedback from students and schools
- Share insights with Content, LMS, and PMO teams
- Support continuous improvement initiatives
4. Coordination & Support
- Support marketing campaigns and activations
- Coordinate with Admin & Reporting Executive for accurate data capture
- Maintain engagement calendars, trackers, and logs
Education
- Bachelor’s degree in:
- Education
- Business
- Communications
- Social Sciences
- Public Relations
- Additional certifications in project coordination or education programs are a plus
Experience
- 3–6 years of experience in:
- Program coordination
- Engagement or outreach roles
- Education or youth programs
- Experience working with schools or student groups is strongly preferred
Skills & Competencies
- Strong organizational and coordination skills
- Excellent interpersonal and communication skills
- Attention to detail and follow-through
- Ability to manage multiple priorities
- Comfortable working with students and educators
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