Operations Manager

About This Role

About the Role

Balladiya is a hub for business and innovation, and at Direct Auto Solutions Ltd., we bring that same energy to automotive solutions. We manage vehicle servicing, fleet operations, and logistics with precision and care.

We are looking for an Operations Manager who will take ownership of our operational processes and team performance. You aren’t just overseeing tasks; you are shaping how the company runs efficiently, delivering exceptional service while fostering a motivated, high-performing team. You will lead cross-functional departments, streamline processes, and act as the bridge between strategy and execution.

Why Work With Us?

Dynamic Work Environment: Our Balladiya office is designed to inspire productivity and collaboration. Bright spaces, organized workflows, and a culture of teamwork make this a place where you’ll enjoy coming to work.

Growth & Impact: We believe in giving our leaders real responsibility from Day 1. Your decisions will directly influence our operations, service quality, and team success.

Modern Tools & Systems: You’ll have access to modern management tools to optimize scheduling, workflow, and resource allocation, helping you run operations smoothly.

Professional Development: Continuous improvement is part of our DNA. Opportunities for workshops, courses, and certifications are supported to keep your skills sharp.

Key Responsibilities

• Lead day-to-day operations across service, sales, and logistics teams.
• Develop and implement strategies to increase efficiency, reduce costs, and improve customer satisfaction.
• Monitor KPIs and operational metrics, preparing reports for senior leadership.
• Manage budgets, resources, and team schedules.
• Mentor and develop team members, conducting performance reviews and training sessions.
• Ensure compliance with safety, quality, and regulatory standards.
• Collaborate with stakeholders to align operational goals with business objectives.

What We Are Looking For

Experience: 6+ years in operations management, with at least 1–2 years leading teams in automotive, logistics, or service operations.

Leadership Skills: Ability to motivate teams, solve problems proactively, and implement effective processes.

Analytical Skills: Strong data-driven decision-making and performance monitoring capabilities.

Communication: Excellent interpersonal and presentation skills, able to liaise with staff, vendors, and senior management.

Mindset: Pragmatic and results-oriented. Knows when to optimize processes and when to act decisively.

Pay: QAR32,000.00 - QAR35,000.00 per month

Work Location: In person