Operations Manager (Car Rental Company)

About This Role

About Us

Rent Solutions, part of the prestigious Simex Group, invites dynamic and experienced professionals to join our team. Upholding a legacy of excellence, innovation, and growth since 1971, we are one of Qatar’s leading companies in the car rental and leasing sector.

We are looking for an Operations Manager who will oversee all operational aspects of our car rental business — from fleet management and maintenance to customer service and business development — ensuring optimal performance, profitability, and compliance with company standards.

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Duties and Responsibilities include, but are not limited to, the following:

• Manage daily operations of the car rental and leasing business, ensuring efficiency, profitability, and adherence to standards.
• Oversee fleet management activities including procurement, registration, insurance, maintenance, utilization, and disposal.
• Lead, train, and motivate a diverse team of rental agents, fleet supervisors, and warehouse officers to deliver outstanding service.
• Develop and implement cost-control strategies to achieve revenue targets.
• Establish, monitor, and optimize operational systems and replacement strategies for maximum efficiency.
• Develop and maintain relationships with corporate clients, service providers, car dealers, and insurance partners.
• Prepare operational reports and KPIs for senior management to guide strategic decisions.
• Ensure compliance with local regulations, safety standards, and insurance policies.
• Supervise performance evaluation, identify training needs, and encourage staff development.
• Oversee budgeting, planning, and auditing processes to support sustainable growth.

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Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or related field (MBA preferred).
• 10+ years of experience in car rental operations, fleet management, or automotive industry, including at least 5 years in a managerial role.
• Proven leadership experience in managing teams within a fast-paced service environment.
• Strong commercial acumen with solid understanding of fleet utilization, pricing, and customer service practices.
• Bilingual proficiency in English and Arabic
• Certifications such as Agile Management or related credentials are a plus.

Job Types: Full-time, Permanent

Pay: From QAR1.00 per month

Application Question(s):

• If selected for this position, when would you be available to start?
• What are your salary expectations for this role?
• Which car rental companies have you previously worked with, and what roles did you undertake there?
• Can you describe any operational strategies you have implemented in your previous roles that enhanced efficiency or customer satisfaction in a car rental environment?
• What is your experience in managing teams in a fast-paced operations setting, and how do you motivate your team to achieve targets?
• Are you fluent in Arabic? Please specify if you can speak and write in Arabic.

Work Location: In person