Operations Manager
Role Overview
Operations Manager at a manpower supply and staffing solutions provider based in Abu Dhabi, serving construction, facilities management, hospitality, oil and gas, and logistics sectors across the UAE.
The role leads workforce deployment, client relations, visa processing coordination, and day-to-day manpower management.
Key Skills for This Role
Full Job Posting
Role overview
Operations Manager at a manpower supply and staffing solutions provider based in Abu Dhabi, serving construction, facilities management, hospitality, oil and gas, and logistics sectors across the UAE.
The role leads workforce deployment, client relations, visa processing coordination, and day-to-day manpower management.
Key responsibilities
- Oversee large-scale deployment of blue-collar and white-collar personnel across client project sites in Dubai and the Northern Emirates.
- Build and maintain client relationships, secure SLAs, manage contracts, and address client feedback.
- Ensure compliance with UAE Labor Law, MOHRE regulations, labor camp health and safety, and visa and quota processes.
- Direct camp management teams, transport fleets, and field supervisors to support daily dispatch and staff welfare.
- Oversee timesheets, overtime calculations, attendance tracking, and billing disputes with finance.
- Lead and mentor recruiter officers, PROs, field coordinators, and transport supervisors.
Requirements and qualifications
- Minimum 20 years in operational management within a UAE manpower supply or facilities management agency.
- Deep expertise in UAE MOHRE regulations, labor visa quotas, employment contracts, and labor camp standards.
- Valid UAE driving license is mandatory.
- English fluency is required; Arabic, Hindi, or Urdu is advantageous.
- Bachelor’s degree in Business Administration, HR, Logistics, or a related field.
- Strong negotiation, conflict resolution, and project mobilization skills; proficiency in ERP/HRMS software.
- A separate experience entry lists 10 years in the same field as required, conflicting with the stated 20-year minimum.
Compensation
- Salary is negotiable upon interview; listed pay range is AED 10,000–20,000 per month.
Workplace
- Work location is in person.
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