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Night Manager

Naumi Hotel Dubai
Dubai, UAE
Full-time
Onsite
Discovered 1 months ago
Night hotel operationsFront office managementReception and reservationsGuest serviceCheck-in and check-out operationsVIP guest handling

Full Job Posting

Role Overview

Naumi Hotels is seeking a Night Manager to lead the night operation of Naumi Hotel Dubai in Barsha Heights.

The role leads front office and wider hotel coordination during the night shift.

Key Responsibilities

  • Supervise night operations for reception and reservations.
  • Coordinate night staff and collaborate with housekeeping, maintenance, security, food and beverage, and kitchen teams.
  • Maintain communication across shifts and departments to ensure smooth operational handovers.
  • Handle guest inquiries, requests, concerns, check-in, check-out, and VIP arrivals during the night.
  • Provide training and guidance to front office team members.

Requirements

  • Strong customer service and interpersonal skills for overnight guest interactions.
  • Ability to supervise and motivate night staff while maintaining high-quality service.
  • Previous front office management experience in a four- or five-star hotel is required.
  • A proven hospitality track record and commitment to exceptional guest experiences.

Work Location

  • The work location is in person at the Dubai property.

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