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Multi Property Assistant Sales Manager - Leisure

Marriott International
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Hotel salesUpsellingGuest serviceReservation processingMarriott RewardsSales and marketing administration

Full Job Posting

Role overview

Assistant Sales Manager - Leisure role associated with a multi-property title at JW Marriott Marquis Hotel Dubai.

The hotel is located on Sheikh Zayed Road in Business Bay, Dubai.

The posting identifies the position as full-time, non-management, and not remote.

Guest and sales responsibilities

  • Resolve guest calls, requests, questions, and concerns by coordinating with appropriate departments.
  • Process reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information during reservations and process requests to redeem rewards points.
  • Use upselling and other sales techniques to maximize revenue while maintaining guest loyalty.
  • Determine appropriate complimentary items for guests and promote brand awareness.
  • Perform general office duties for Sales and Marketing, including filing, email, typing, and faxing.

Team and service standards

  • Assist management in training and motivating employees, serve as a role model, and monitor quality standards.
  • Follow company policies, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
  • Welcome guests, anticipate service needs, communicate professionally, and maintain positive working relationships.
  • Perform other reasonable duties requested by supervisors; the role may involve handling objects weighing up to 10 pounds.

Preferred qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • At least 2 years of related work experience is preferred.
  • No supervisory experience is specified; no license or certification is listed.

Benefits

  • The posting mentions competitive salary and benefits including accommodation, meals on duty, transportation, medical and life insurance, training, recognition, and hotel discounts.

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