Marketing & IT Support Executive
Skills
About This Role
Overview
- Marketing Support
- Assist in planning and executing marketing campaigns across digital and offline channels.
- Manage and update company social media pages, including posting content, captions, and basic engagement.
- Coordinate with designers, agencies, printers, photographers, and other marketing vendors.
- Support the preparation of brochures, presentations, product catalogs, flyers, and other marketing materials.
- Help maintain brand consistency across company documents, presentations, and communication materials.
- Track basic marketing performance such as social media engagement, campaign responses, and lead enquiries.
- Support website updates by coordinating content, images, product details, and company information.
- Assist in organizing events, exhibitions, product launches, and promotional activities.
IT Support
- Provide basic IT support to employees for laptops, desktops, printers, email, internet, software, and system access issues.
- Coordinate with external IT vendors for troubleshooting, repairs, software installation, and system maintenance.
- Support the setup of new employee devices, email accounts, system access, and required software.
- Maintain records of company IT assets, including laptops, desktops, printers, phones, licenses, and accessories.
- Assist with data backup coordination, cybersecurity awareness, and basic system maintenance.
- Support CCTV, attendance systems, Wi-Fi, shared folders, cloud storage, and office IT infrastructure.
- Ensure timely renewal of software licenses, domains, hosting, and other IT subscriptions.
General Coordination
- Maintain organized records of marketing files, IT documents, vendor contacts, quotations, and approvals.
- Prepare basic reports for management related to marketing activities and IT support status.
- Work closely with the sales, admin, HR, and finance teams for cross-functional support.
- Handle ad hoc tasks assigned by management related to marketing, branding, systems, and office technology.
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