Manager – SaaS FinOps & Commercial Intelligence

Opportunity

SaaS FinOps strategy and product development

• Lead SaaS FinOps product strategy, roadmap, and delivery for customer-level cost, consumption, revenue, and profitability visibility.
• Establish cost allocation, utilisation, forecasting, optimisation, and financial performance capabilities.
• Define KPIs, dashboards, and actionable insights for business decisions.

Commercial operations and marketplace management

• Manage and automate customer onboarding, subscriptions, pricing, billing, and renewals.
• Govern Azure Marketplace public and private offers, including PAYG, fixed-price, and commitment-based commercial models.
• Streamline Marketplace plan creation and lifecycle management through Partner Center integrations and automation.

Data governance and revenue assurance

• Establish a centralised customer and commercial master across Marketplace, Compass, and SaaS platforms.
• Ensure accurate customer, subscription, pricing, and contract mapping through governance, validation, and reconciliation.
• Automate daily reconciliation of platform consumption, billing calculations, and Marketplace metering.
• Implement financial controls and exception management to detect discrepancies and revenue leakage; standardise validation, month-end reporting, and audit processes.

Capacity planning, analytics, and automation

• Analyse AI model consumption, TPM/PTU utilisation, purchased capacity, and customer demand; develop forecasts and recommendations for optimisation, allocation, scaling, and renewals.
• Transform manual reporting and reconciliation into centralised, automated, data-driven operations.
• Collaborate with Engineering on data pipelines, analytical models, and Power BI dashboards.
• Implement automated KPIs, operational alerts, exception tracking, and executive reporting.

Required qualifications

• 8–12+ years in SaaS commercial operations, FinOps, cloud financial management, product management, revenue operations, or related domains.
• Strong understanding of SaaS subscription and consumption-based models, pricing, billing, commercial commitments, and revenue reconciliation.
• Experience with Azure Marketplace, Microsoft Partner Center, or comparable cloud marketplace ecosystems.
• Understanding of FinOps, including cost allocation, unit economics, profitability, utilisation, forecasting, and optimisation.
• Experience defining product requirements, operational frameworks, roadmaps, KPIs, and automation opportunities.
• Strong SQL, Power BI, and analytical data modelling; working knowledge of Python, ETL/ELT, APIs, and data integration.
• Ability to collaborate across Finance, Commercial Operations, Sales, Product, and Engineering and translate requirements into scalable solutions.

Preferred qualifications

• Experience with AI/LLM platforms, token-based pricing, AI consumption metering, and TPM/PTU capacity management.
• Experience developing FinOps products, commercial intelligence platforms, or automated revenue assurance solutions.
• Familiarity with Microsoft Azure, Fabric, Azure Data Factory, PostgreSQL, and Power BI.
• FinOps Foundation certification or equivalent practical FinOps experience.

Compensation and benefits

• Competitive salary package based on skills and experience; no amount or salary cadence is specified.
• Performance-based yearly bonus, Esaad and Fazaa discount cards, family health coverage including dental, vision, and life insurance, and learning and development access.