Manager - MarTech Enablement & Data Operations
Role Overview
Establish trusted standards for MarTech adoption, operational performance, campaign enablement, and business impact across brands, channels, and markets.
The role sets measurement systems and governance, validates evidence quality, and helps ensure decisions use consistent, explainable metrics.
Key Skills for This Role
Full Job Posting
Role mandate
Establish trusted standards for MarTech adoption, operational performance, campaign enablement, and business impact across brands, channels, and markets.
The role sets measurement systems and governance, validates evidence quality, and helps ensure decisions use consistent, explainable metrics.
Measurement and data quality
- Define measurement frameworks, KPI dictionaries, attribution and reporting standards, and initiative evaluation methods.
- Set measurement requirements for web, app, CRM, and activation platforms and validate tracking, event coverage, conversion definitions, identity handling, campaign metadata, and source reconciliation.
- Maintain measurement issue records, assess reporting impact, drive remediation, and govern material changes to metrics and tracking.
Attribution and reporting
- Develop attribution approaches and testing standards for holdouts, A/B tests, pilots, and incrementality measurement; document assumptions and limitations.
- Distinguish observed performance from incremental impact and translate findings into campaign, roadmap, and investment recommendations.
- Govern dashboards, scorecards, benefits-realisation views, and leadership reporting that show outcomes, risks, confidence, decisions, and accountable owners.
Governance and optimization
- Establish recurring governance reviews, campaign taxonomy and metadata standards, dashboard ownership, change controls, decision logs, and escalation paths.
- Partner with Privacy, Security, and Data Governance teams to align measurement with policies and consent requirements.
- Identify underused capabilities, weak adoption, duplicated tools, measurement gaps, and low-value processes; prioritize and track improvement recommendations.
- Partner with business and technical stakeholders and vendors to ensure reporting is transparent, reconcilable, and decision-ready.
Qualifications and experience
- 5–7+ years in digital analytics, marketing measurement, MarTech performance, marketing effectiveness, business intelligence, or a related field.
- Experience defining KPI frameworks, validating measurement, building executive reporting, and translating analysis into decisions.
- Practical experience with attribution, experimentation, or incrementality and the ability to explain limitations.
- Multi-brand, multi-channel, or multi-market experience is preferred.
- Bachelor’s degree in analytics, statistics, economics, marketing, business, information systems, or a related discipline; an advanced qualification is advantageous.
Technical and functional skills
- Strong digital analytics and measurement knowledge; GA4 and related platforms are relevant examples.
- Ability to create KPI dictionaries, measurement plans, data-quality controls, attribution frameworks, and benefits-realisation scorecards.
- Working knowledge of campaign taxonomies, tracking architecture, customer identity, consent, and data lineage.
- Dashboard and data-storytelling capability using BI or visualization tools; SQL or analytical data interrogation is advantageous.
- Commercial acumen, structured problem-solving, and clear communication of complex evidence to senior leaders.
Leadership and stakeholders
Work with MarTech, CRM, Loyalty, Performance Marketing, Ecommerce, Analytics, Finance, Product, Engineering, Data Governance, Privacy, Security, and brand and market leaders.
Coordinate with platform providers, media and measurement partners, systems integrators, auditors, and specialist agencies.
The employer values evidence-led judgment, constructive challenge, clear ownership, practical decision-making, and alignment without weakening governance.
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