Manager, Digital Workflow, Automation & AI

About Citco and the team

Your role

• Support identification, build, and deployment of automation and digital workflow solutions.
• Map processes and quantify manual effort.
• Support target workflow design, including exceptions and controls.
• Draft requirements and supporting documentation for IT and Transformation Office review.
• Build and execute test scripts, run UAT, and track defects to resolution.
• Support deployment with user guidance and training materials.
• Track usage and benefits after go-live and flag adoption issues.
• Maintain project documents, trackers, and status reports.

About you

• At least 4 years of experience in private assets accounting or operations, with exposure to automation or process improvement.
• Solid technical knowledge of private assets processes and manual steps.
• Exposure to automation tools, workflow design, or testing, or a clear appetite to develop in that area.
• Comfort challenging manual processes and evidencing a better approach.
• Strong analytical skills and ability to interrogate data and support recommendations.
• Attention to detail and ability to manage multiple work items.
• Strong written and verbal communication skills.
• Advanced computer skills, including Microsoft Excel; exposure to reporting, workflow, or automation tools is an advantage.
• Bachelor’s degree in Accounting, Finance, or Economics; pursuing a professional accounting designation is an advantage.

Strategic Operations expectations

• Bring deep technical and operational knowledge of processes, data, and platforms.
• Show curiosity and a willingness to challenge existing processes and seek improvements.
• Redesign end-to-end and support changes through adoption after go-live.
• Own outcomes through adoption, with success measured by sustained business use.
• Apply commercial and client awareness so commitments are operationally deliverable.
• Work across regions, jurisdictions, and time zones, designing scalable solutions.
• Contribute to shaping the future operating model.

Salary

• The stated salary range is $111,000–$133,000 CAD; no pay cadence is specified.
• The position is for an existing vacancy.

Benefits

• Citco offers benefits, training, education support, and flexible working arrangements.