Lead System Administrator & Infrastructure
Full Job Posting
KEY RESPONSIBILITIES
- Infrastructure Management
- Manage and maintain the organization’s enterprise infrastructure environment.
- Ensure infrastructure availability, stability, performance, and capacity.
- Drive infrastructure lifecycle management, upgrades, and continuous optimization.
- Compute, Virtualization & Storage
- Administer enterprise compute, virtualization, and storage environments.
- Monitor resource utilization, capacity, and performance.
- Support infrastructure expansion, consolidation, and technology refresh initiatives.
- Identity & Enterprise Systems
- Manage enterprise identity, authentication, access, and directory services.
- Administer core Windows and enterprise infrastructure services.
- Ensure appropriate access controls, policies, and operational standards.
- Patch, Monitoring & Security Management
- Manage enterprise patching and infrastructure vulnerability remediation.
- Maintain proactive infrastructure monitoring and performance management.
- Support infrastructure security controls, compliance, and operational hardening.
- Backup, Disaster Recovery & Business Continuity
- Manage enterprise backup and recovery operations.
- Maintain and test Disaster Recovery and Business Continuity capabilities.
- Ensure defined recovery objectives and infrastructure resilience are maintained.
- Microsoft 365 & Collaboration Services
- Administer and support Microsoft 365 enterprise services.
- Manage service availability, configuration, security, and user access.
- Support collaboration and productivity platform adoption and optimization.
- Cloud Infrastructure
- Administer and support enterprise cloud infrastructure across Azure and OCI.
- Monitor cloud performance, availability, security, and capacity.
- Support cloud migration, integration, optimization, and modernization initiatives.
- Secure Connectivity & Remote Access
- Manage secure remote access and connectivity services.
- Ensure availability and security of remote infrastructure access.
- Support secure access requirements for users, applications, and operational teams.
- Service Operations & Vendor Management
- Provide L2/L3 technical support and infrastructure troubleshooting.
- Manage incidents, problems, changes, and infrastructure-related service requests.
- Coordinate with technology vendors, partners, and service providers to ensure effective service delivery.
- Infrastructure Projects & Continuous Improvement
- Participate in and deliver infrastructure projects, upgrades, and modernization initiatives.
- Identify opportunities for automation, standardization, and operational improvement.
- Maintain technical documentation, procedures, and infrastructure knowledge repositories.
- DESIRED EXPERIENCE
- 8–12 years of relevant IT Infrastructure experience
- 3–5 years in a Senior / Lead Infrastructure Administration rolE
- Qualification & Certifications
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical discipline.
- Relevant professional certifications in infrastructure technologies are preferred.
- Certifications:
- Microsoft Certified: Windows Server / Azure Administrator
- VMware VCP or equivalent virtualization certification
- ITIL Foundation
- Microsoft 365 / Security certifications
- Cloud certification in Azure or OCI
- Relevant backup, security, or networking certifications would be an advantage.
Qualifications
- 3–5 years in a Senior / Lead Infrastructure Administration rolE
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical discipline.
About Apparel Group
Global fashion and lifestyle retail conglomerate based in Dubai.
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