Key Client Account Manager - Blue Collar
About This Role
Key Client Account Manager - Blue Collar
Dubai, UAE
Fulltime
Package - AED 8000 - AED 11000 / Month + Visa AND Medical for Self.
Job Purpose
The Senior Account Manager will oversee and nurture client relationships within the blue-collar staffing sector, ensuring high levels of client satisfaction and retention. This role demands a proactive approach to managing accounts, understanding client needs, and driving operational excellence.
Responsibilities
Client Relationship Management : Maintain and strengthen client relationships, serving as the primary point of contact to ensure their needs are met and expectations exceeded.
Account Growth and Retention : Identify opportunities to expand services within existing accounts, supporting business growth through client retention and satisfaction.
Communication and Coordination : Effectively communicate with clients and internal teams, ensuring that client requirements are clearly understood, documented, and executed.
Problem Resolution : Proactively address and resolve any issues, working closely with operational teams to deliver timely and satisfactory outcomes for clients.
Market and Industry Knowledge : Stay informed about market trends in the blue-collar staffing sector to provide clients with up-to-date insights and enhance service offerings.
Reporting and Feedback : Prepare regular reports for clients on staffing performance and gather feedback to continually improve client satisfaction.
Requirements
Experience: Minimum 5 years of experience in the UAE staffing industry, specifically in blue-collar.
Skills: Strong client management, communication, and negotiation skills.
Knowledge: Familiarity with UAE labor laws and blue-collar staffing requirements.
Language: Fluent in English; additional languages are an advantage .
Availability: Ability to travel within the UAE as needed for client meetings.
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