Key Account Manager National Account Program

Overview

• It's more than a job
• With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities.
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• We are looking for a high‑impact Key Account Manager who is responsible for growing and retaining strategic customer accounts while also identifying, developing, and winning new business opportunities.
• It is ideal for someone who thrives in strategic relationship management, excels in complex negotiations, and can drive sustainable revenue growth through strong partnerships with top‑tier national clients.
• This position combines long‑term account development with proactive exploration of new customers to strengthen our market presence and accelerate business expansion.
• How you create impact
• Own and develop key accounts, acting as the primary link between customers and Kuehne+Nagel in line with agreed targets and company guidelines.
• Plan and execute account strategies, define value propositions, and shape tender approaches in collaboration with business units.
• Lead structured customer reviews to align on strategy, priorities, and continuous improvement initiatives.
• Monitor monthly performance (volume, pipeline, overdue) and initiate corrective actions when needed.
• Identify and convert new business opportunities, maintain a strong pipeline, and achieve high closing ratios.
• Negotiate rates with customers in alignment with the relevant business units, ensuring rate sheets are properly documented and maintained.
• Ensure smooth onboarding of new business and effective handover to operations
• What we would like you to bring
• Min 5 years of experience in sales or business development, ideally within the Middle East market
• Strong strategic account management skills with proven success in growing and retaining key customers
• Excellent negotiation, communication, and presentation skills; fluent in English and Arabic
• Solid understanding of Sea, Air, and Road Logistics, including customs processes
• Demonstrated ability to identify, develop, and close new business opportunities with a proactive, continuous‑improvement mindset
• High proficiency in Excel and strong analytical capabilities
• Willingness to travel up to 30% within the cluster; healthcare industry experience is an advantage
• What's in it for you
• This role offers the opportunity to manage high‑value national accounts in a dynamic and fast‑growing market, giving you direct influence over customer relationships and commercial outcomes.
• You will work across multiple logistics products, collaborate closely with key internal stakeholders, and shape customer solutions that create real business impact.
• With strong regional exposure, continuous development opportunities, and a culture that values innovation and customer excellence, this position provides a solid platform for professional growth and long‑term career advancement.
• Who we are
• Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
• At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
• As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.