IT Technician - Software
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Key skills for this role
About the Role
Excelsior Group Me is hiring an IT Technician specializing in software support in Dubai. The role involves installing, configuring, and maintaining software applications, providing technical support, and collaborating with the IT team.
Key Skills for This Role
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The Role
Join our dynamic software solutions team in Dubai as an IT Technician specializing in software support.
In this role, you will be pivotal in ensuring the seamless operation and maintenance of software systems, providing technical assistance, and contributing to our commitment to excellent service delivery.
Responsibilities
- Install, configure, and maintain software applications and systems.
- Provide technical support and troubleshooting for software-related issues to end-users.
- Monitor software performance and implement necessary updates and upgrades.
- Collaborate with the IT team to improve system functionality and optimize software deployment.
- Document technical procedures and user instructions for software applications.
- Assist in training users on software applications and best practices.
- Ensure compliance with software licensing agreements and security policies.
Requirements
- Proven experience as an IT Technician with a focus on software support.
- Strong knowledge of software installation, configuration, and troubleshooting.
- Familiarity with various operating systems and software applications.
- Excellent problem-solving skills and ability to work independently or as part of a team.
- Strong communication skills with the ability to explain technical information clearly.
- Commitment to continuous learning and staying updated on software technologies.
- Ability to work effectively in a fast-paced, dynamic environment in Dubai.
- About the company
- Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors.
- Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.
- Exciting opportunities and market insights will be regularly posted on this page.
- If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.
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