HR Generalist

Overview

About the role

Key Responsibilities

• Act as a key HR contact for employees and managers across assigned countries.
• Manage end-to-end HR operations including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding.
• Maintain accurate employee records and country-specific HR documentation within HR systems.
• Provide first-line guidance on HR policies, procedures, and employee lifecycle matters.
• Support managers with routine people processes and best practice guidance.
• Coordinate payroll inputs and support monthly payroll activities.
• Support employee relations activity, triaging and escalating more complex matters where appropriate.
• Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies.
• Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes.
• Build strong relationships across the People team and wider business to ensure a seamless employee experience.
• Support HR projects and contribute to continuous improvement of HR processes and ways of working.
• Provide guidance and day-to-day support to local HR Administrators where applicable.
• What we’re looking for

Essential

• 5+ years of HR experience within a generalist or operational HR role.
• Strong understanding of employment law, HR policies, and people processes.
• Experience working within a **global or matrixed organisation**.
• Experience using HR/HCM systems.
• Strong communication and stakeholder management skills.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• High levels of professionalism, integrity, and discretion when handling sensitive information.
• Strong problem-solving capability with the ability to apply sound judgement.
• Business English and local language proficiency relevant to assigned countries.
• Highly desirable
• HR-related qualification or certification.
• Experience supporting multiple countries or regions.
• Experience supporting employee relations activity or working closely with ER teams.
• Experience contributing to HR transformation or process improvement initiatives.
• BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development.
• Do you believe the world deserves excellence?
• We are proud to be the business improvement company helping organisations become more sustainable and resilient — inspiring trust in their products, systems, services, and the world we live in.
• Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner to 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services — including innovative software solutions and cybersecurity expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT, and beyond. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust: the Kitemark.
• Through our unique combination of consulting, training, assurance, and regulatory services, we bring solid and broad knowledge to every company.
• If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team — apply now and become part of the BSI family!

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