Housekeeping Supervisor
Key Skills for This Role
Full Job Posting
Key responsibilities
- Supervise housekeeping staff and coordinate daily assignments; train, guide, and motivate team members.
- Inspect rooms, corridors, public areas, and facilities for cleanliness and maintenance standards; ensure rooms are ready and released on time.
- Monitor attendance, performance, grooming, and adherence to company policies.
- Report maintenance issues, damage, lost-and-found items, and other concerns to the appropriate department.
- Maintain supplies of linen, cleaning materials, and equipment; ensure safe use and storage of cleaning chemicals and equipment.
- Coordinate room status and guest requests with Front Office and Maintenance; handle guest requests and complaints promptly.
- Maintain records, checklists, and daily reports; ensure health, safety, hygiene, and company standards are followed.
Requirements
- Previous housekeeping experience, preferably in a hotel or hospitality environment.
- Supervisory or team-lead experience is preferred.
- Good communication and interpersonal skills, attention to detail, and organizational skills.
- Ability to work under pressure, manage multiple tasks, and work flexible shifts including weekends and holidays.
- Knowledge of housekeeping procedures, cleaning standards, and safety practices.
Workplace
- Work location is in person.
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