Housekeeping Coordinator
Role Overview
The Housekeeping Coordinator facilitates communication between the housekeeping department and other hotel departments.
Key Skills for This Role
Full Job Posting
Role overview
The Housekeeping Coordinator facilitates communication between the housekeeping department and other hotel departments.
Coordination and office duties
- Safeguard, record, and collect keys and pagers in the Housekeeping Office.
- Answer calls to hotel standards and promptly record requests and messages for the relevant parties.
- Receive, record, and store lost and found items; manage claims and clear items according to procedures.
- Update and print Opera room discrepancy reports at designated times and submit copies to Accounts and Reception.
- Compile monthly payroll attendance sheets and submit them to Finance.
- Keep the Housekeeping Office clean and organized; file records and reports according to housekeeping guidelines.
- Communicate requests and maintenance issues to related departments.
- Manage Do Not Disturb rooms, make guest service calls, and handle babysitting requests according to hotel standards.
- Monitor office supplies, housekeeping forms, and First Aid box items; place orders when necessary.
- Follow organizational environmental, health, and safety standards and procedures.
Role requirements
- Follow environmental, health, and safety standards and procedures.
- Update and print room discrepancy reports using the Opera system.
- Maintain records of requests, messages, lost and found items, and attendance.
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