HOSTESS
Role Overview
Welcomes guests, coordinates seating, and manages guest flow in the restaurant.
Aims to create a positive first impression and support guests’ comfort throughout their dining experience.
Full-time role with in-person work.
Key Skills for This Role
Full Job Posting
Role overview
Welcomes guests, coordinates seating, and manages guest flow in the restaurant.
Aims to create a positive first impression and support guests’ comfort throughout their dining experience.
Full-time role with in-person work.
Guest service and seating
- Greet arriving guests courteously, escort them to tables, present menus, and share specials or promotions.
- Manage seating assignments and table rotation for reservations and walk-in guests.
- Record seating preferences and special requests, and assist with reservation bookings and confirmations.
- Anticipate and respond to guest needs, including coat check, seating adjustments, and other requests.
- Answer calls and questions about reservations, availability, and dining options.
Restaurant coordination and operations
- Coordinate table availability, seating, and service priorities with restaurant staff and management.
- Help optimize reservation scheduling and seating capacity while maintaining guest experience.
- Maintain cleanliness and organization at the host stand, lobby, and waiting area.
- Coordinate with servers and other staff for smooth service flow and timely seating.
- May be assigned to any company location based on operational needs; performs other duties as assigned.
Role expectations
- The role involves courteous, professional guest interaction and coordination of seating and reservations.
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