Guest Service Officer- Front Desk
Role Overview
The Guest Service Officer provides consistent customer service and supports the efficient operation of Reception within the Rooms Division.
Key Skills for This Role
Full Job Posting
Role summary
The Guest Service Officer provides consistent customer service and supports the efficient operation of Reception within the Rooms Division.
Responsibilities
- Provide an excellent and consistent level of service to customers.
- Contribute to the smooth and efficient running of Reception within the Rooms Division.
Qualifications
- A relevant degree or diploma in Hospitality or Tourism management is desirable.
- One to two years of work experience in hotel operations.
- Good customer service, communication, and interpersonal skills are required.
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