Guest Relations Officer
Role Overview
Coordinates day-to-day operations across holiday home units, connecting guests, properties, and ground teams.
Combines administrative work with property visits to support check-ins, cleanliness, and guest readiness.
Key Skills for This Role
Full Job Posting
Company overview
Holiday home management company providing guest stays and property management services.
Role overview
Coordinates day-to-day operations across holiday home units, connecting guests, properties, and ground teams.
Combines administrative work with property visits to support check-ins, cleanliness, and guest readiness.
Responsibilities
- Monitor assigned holiday home operations and coordinate guest check-ins and check-outs when required.
- Report operational issues and follow up through resolution.
- Inspect property cleanliness, maintenance standards, and guest readiness.
- Coordinate with housekeeping, maintenance technicians, and external vendors.
- Maintain unit inventory, key access, housekeeping schedules, and property logs.
- Prepare operational updates, status tracking, and performance reports.
- Manage booking platforms and update pricing according to market conditions.
Requirements
- A valid UAE driving license is mandatory; regular travel between properties is required.
- Previous experience in holiday homes, short-term rentals, or hotel guest relations or operations.
- Excellent written and spoken English and strong interpersonal skills.
- Proactive problem-solving approach and follow-through on operational issues.
Pay
- AED 2,500–3,500 per month.
Work location
- Work is in person.
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