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indeed

Guest Relations Executive

TRUST HIRING
Dubai, UAE
fulltime
Entry
AED 4,000 – 4,500
2 months ago
Excel
Free

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Job Summary

We are seeking a dedicated and customer-oriented **Guest Relation Officer** to ensure an excellent experience for all guests.

The ideal candidate will be responsible for welcoming guests, handling inquiries, and maintaining high standards of customer service.

Key Responsibilities

  • Greet and welcome guests in a friendly and professional manner
  • Assist guests with inquiries, requests, and special needs
  • Handle guest complaints efficiently and provide appropriate solutions
  • Maintain strong knowledge of company services and facilities
  • Coordinate with other departments to ensure smooth operations
  • Monitor guest satisfaction and provide feedback to management
  • Maintain a clean, organized, and professional front-facing environment

Requirements

  • Minimum **2 years of experience** in customer service, hospitality, or a related field
  • Excellent verbal and written communication skills
  • Strong interpersonal and problem-solving abilities
  • Presentable appearance and positive attitude
  • Ability to multitask and work under pressure
  • Basic computer skills

Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

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