Senior Housekeeping Manager

About This Role

Senior Housekeeping Manager – Job DescriptionPosition Summary

The Senior Housekeeping Manager is responsible for leading the housekeeping department to ensure high standards of cleanliness, hygiene, and guest satisfaction. This role involves managing staff, coordinating daily operations, maintaining inventory, and ensuring compliance with health and safety standards.

Key Responsibilities

1. Department Leadership

• Supervise and manage housekeeping staff, including supervisors, room attendants, and cleaners
• Recruit, train, and evaluate team members
• Develop work schedules and assign duties

2. Operational Management

• Oversee daily housekeeping operations (rooms, public areas, back-of-house)
• Ensure all areas meet cleanliness and presentation standards
• Conduct regular inspections and quality checks

3. Guest Satisfaction

• Respond to guest requests and complaints promptly
• Ensure a high level of service and attention to detail
• Coordinate with front office and maintenance teams

4. Inventory & Budget Control

• Manage stock levels of cleaning supplies, linens, and equipment
• Control costs and stay within budget
• Work with suppliers and vendors

5. Health & Safety Compliance

• Ensure adherence to hygiene, sanitation, and safety regulations
• Implement cleaning protocols and procedures
• Train staff on safety practices and proper equipment use

6. Reporting & Administration

• Prepare reports on housekeeping performance
• Monitor KPIs such as room turnaround time and cleanliness scores
• Maintain records of maintenance issues and lost & found items

Job Type: Permanent

Pay: AED100.00 - AED200.00 per month

Experience:

• Senior Housekeeping Manager: 5 years (Required)
• UAE : 5 years (Required)

Work Location: In person