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Guest Experience Expert (GSA)

Sheraton Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered Today
Guest experienceGuest serviceGuest request handlingOperational supportReport completionLocal-area information

Full Job Posting

Role overview

Full-time, non-management Guest Experience Expert role at Sheraton on Al Corniche Street in Doha, Qatar.

Guide guests through their stay and make operational interactions part of a memorable experience.

Guest experience responsibilities

  • Handle operational needs and guest requests, complete reports, and share highlights of the local area.
  • Move about the work area and take a hands-on approach to guest service.
  • Follow company policies, protect confidentiality and assets, and uphold safety and quality standards.
  • Maintain professional uniform, appearance, and communications; perform other reasonable duties as requested.

Preferred qualifications and work demands

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required; no license or certification is required.
  • Able to stand, sit, or walk for extended periods and handle items weighing up to 10 pounds without assistance.

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