Guest Experience Expert - Front Office
Role Overview
Front office guest services role supporting guests throughout their stay and helping create a memorable experience.
Full-time, non-management position at the Marriott Executive Apartments in Dubai; not remote.
Key Skills for This Role
Full Job Posting
Position summary
Front office guest services role supporting guests throughout their stay and helping create a memorable experience.
Full-time, non-management position at the Marriott Executive Apartments in Dubai; not remote.
Responsibilities
- Handle operational needs, guest requests, and reports throughout guests’ stays.
- Share local area highlights and assist with guest needs.
- Help load and unload vehicles and transport luggage to rooms or the designated bell area.
- Follow policies, maintain confidentiality, protect company assets, and uphold quality standards.
Qualifications and physical requirements
- No related work experience or supervisory experience is required; no license or certification is listed.
- A high school diploma or GED is preferred.
- The role involves extended periods standing, sitting, or walking; stairs, ramps, and confined or elevated spaces; and hands-on physical work.
- Must be able to handle objects up to 50 pounds without assistance and 100 pounds with assistance, and reach, bend, twist, pull, and stoop.
Workplace
- The position is at the listed Dubai location and is not remote.
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