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Guest Experience Expert - AYS Agent

Le Méridien Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 months ago
Guest serviceGuest request handlingOperational processingReport completionCompany policies and proceduresConfidentiality

Full Job Posting

Position Summary

The Guest Experience Expert guides guests through their entire stay and delivers memorable, distinctive service.

The role processes operational needs, addresses guest requests, completes reports, and shares local area highlights.

Schedule and Position

  • The position is full time.
  • The role is non-management and not remote.

Responsibilities

  • Create a safe workplace and follow company policies and procedures.
  • Maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication style.
  • Stand, sit, or walk for extended periods and perform hands-on work.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested.

Preferred Qualifications

  • A high school diploma or GED equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.

Additional Information

  • Meals are provided on duty and days off.
  • Accommodation is provided if required.

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