Coord-Marketing
Role Overview
Promote awareness of brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
Key Skills for This Role
Full Job Posting
Position Summary
Promote awareness of brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
Key Duties
- Encourage guests or callers to purchase or schedule preview package sales/tours.
- Explain details and requirements related to attending a sales presentation to potential owners.
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
- Answer guest questions about property facilities/services.
- Receive, record, and relay messages accurately, completely, and legibly.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Comply with quality assurance expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
Preferred Qualifications
- Education: High school diploma or GED equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Workplace Details
- Located Remotely? N
- Location: Corniche Boulevard, Al Khobar 31952, Saudi Arabia.
- Schedule: Full Time.
- Position Type: Non-Management.
About Le Méridien
Le Méridien draws inspiration from the glamorous era of travel and celebrates every culture through a distinctive European spirit of savoring the good life.
Guests are curious and creative, seeking global culture and appreciating moments of connection.
Joining Le Méridien means joining a portfolio of brands with Marriott International.
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