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Mgr-Restaurant I

Le Méridien Hotels & Resorts
Makkah, KSA
Full-time
Mid-Senior
Onsite
Discovered Today
Restaurant operationsFood and beverage serviceStaff supervisionTeam leadership and coachingGuest service and complaint resolutionFood handling and hygiene standards

Full Job Posting

Position details

Restaurant management position in Makkah, Saudi Arabia; full-time and not remote.

Responsibilities may cover restaurant, bar, and room-service operations where applicable.

Education and experience

  • High-school diploma or GED plus four years of experience in food and beverage, culinary, or a related professional area.
  • Alternatively, a related two-year degree plus two years of relevant experience.

Operations and team leadership

  • Oversee daily restaurant operations and maintain service and sanitation standards; assist with recipe development.
  • Review staffing, supervise employees, maintain productivity, and cover duties when staff are absent.
  • Lead, coach, and train staff; set goals, performance standards, and development plans.
  • Ensure compliance with food and beverage procedures, applicable laws, food handling and hygiene standards, and alcohol regulations.

Guest service and financial performance

  • Deliver excellent guest service, resolve complaints, collect guest feedback, and implement corrective actions.
  • Manage service delivery from greeting and order handling through food delivery, special requests, payment, and invitations to return.
  • Monitor guest satisfaction and service quality and incorporate improvement into team meetings.
  • Oversee departmental financial matters, including purchasing and invoice payments.

Additional duties

  • Maintain open communication, fairness, collaboration, and recognition among staff; solicit and address employee feedback.
  • Analyze information and results to select solutions and resolve problems.
  • Assist servers and hosts with floor cleaning during meals and high-demand periods.
  • Supervise daily shift work when the assistant restaurant manager is absent.

About the employer

The posting describes Le Méridien as a Marriott International brand and states that the employer supports equal employment opportunity.

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