Growth Manager

About This Role

About Superchat AI

Superchat AI is an AI personal assistant built for real life , designed to turn conversations into actions — from booking services and managing schedules to handling payments and everyday tasks.

We are building a product that helps users save time, reduce friction, and offload daily decisions — all within a single AI-powered interface.

Role Overview

We are looking for a Growth Manager to own and scale growth across the full user lifecycle — from acquisition to activation, retention, and monetization.

This is a product-led growth role , where success is defined by:

• How quickly users experience value
• How often they come back
• How deeply they integrate Superchat into daily life

You will work at the intersection of:

• Product
• Data
• AI user behavior
• Marketing

Your mission is to make Superchat AI a daily habit, not just an app .

Key Responsibilities

1. Growth Strategy & North Star Ownership

• Own core growth metrics:
• Activation (first successful task completed)
• Weekly active users (WAU)
• Retention (D7 / D30)
• Task completion frequency
• Define and execute a growth roadmap focused on usage, not just acquisition
• Identify the highest-leverage growth opportunities across the funnel

2. Activation (Time-to-Value Optimization)

• Optimize the first user experience :
• Reduce friction from signup → first task
• Improve clarity of “what to do first”
• Ensure users reach “aha moment” quickly (e.g. first successful booking/payment/action)
• Design onboarding flows that guide users into meaningful usage

👉 Core focus:

How fast can we get users to their first successful AI-powered action?

3. Retention & Habit Formation

• Build systems that make Superchat a daily-use product
• Identify key retention drivers:
• Task utility
• Convenience
• Personalization
• Design and optimize:
• Push notifications
• Reminders
• Smart follow-ups (AI-triggered)
• Develop habit loops (e.g. daily planning, recurring tasks)

4. AI Usage & Engagement Optimization

• Analyze how users interact with the AI:
• Inputs (prompts, requests)
• Outputs (actions completed)
• Improve:
• Task success rate
• Response quality perception
• User trust in automation
• Work with product & AI teams to:
• Improve intent recognition
• Reduce failure/friction in execution

5. Monetization Strategy

• Define and optimize monetization models:
• Subscription
• Pay-per-task / credits
• Premium features
• Improve:
• Free → paid conversion
• ARPU and LTV
• Identify high-value use cases users are willing to pay for

6. Acquisition (Performance + Organic)

• Partner with performance marketing to:
• Drive efficient installs (CAC-focused)
• Develop organic growth loops:
• Referral programs
• Social/content virality
• Focus on quality of users, not just volume

7. Experimentation & Growth Loops

• Build a structured experimentation system:
• Weekly testing cycles
• Hypothesis-driven execution
• Test across:
• Onboarding flows
• Messaging
• Product features
• Identify and scale growth loops :
• Task sharing
• Social proof
• AI-driven recommendations

8. Data, Analytics & Insights

• Define and track key growth metrics:
• Activation rate
• Retention curves
• Task completion rate
• CAC vs LTV
• Build dashboards and run deep funnel analysis
• Turn data into clear product and growth decisions

9. Cross-Functional Leadership

• Work closely with:
• Product managers
• Engineers
• AI/ML team
• Marketing
• Influence product roadmap based on growth insights
• Act as the bridge between product experience and user growth

Requirements

Experience

• 4–7+ years in growth, product, or product marketing roles
• Experience working on:
• Consumer apps (preferred)
• AI products, assistants, or marketplaces (strong plus)
• Proven track record of:
• Improving activation and retention
• Running and scaling experiments

Core Skills

• Deep understanding of:
• Product-led growth (PLG)
• User behavior and habit formation
• AARRR funnel
• Strong analytical thinking and problem-solving

Technical & Tools

• Experience with:
• Mixpanel / Amplitude / GA4
• Experimentation tools
• CRM/lifecycle tools (Braze, Iterable, etc.)
• Comfortable working with product and engineering teams

AI Product Understanding (Important)

• Strong intuition for:
• How users interact with AI systems
• Prompt behavior and user expectations
• Trust and reliability in AI outputs
• Ability to translate AI capabilities into user value and growth

Mindset

• Ownership-driven and highly accountable
• Experimental and fast-moving
• Product-first thinker (not just marketing-driven)
• Comfortable with ambiguity and rapid iteration

What Success Looks Like (First 6 Months)

• Significant improvement in activation rate (first task completed)
• Higher retention and repeat usage
• Clear onboarding flow with strong conversion
• At least 1–2 repeatable growth loops identified and scaled
• Improved monetization metrics (conversion + LTV)

Why Join Superchat AI

• Build at the frontier of AI + consumer behavior
• Work on a product with real daily utility
• Direct impact on growth, engagement, and revenue
• High ownership in a fast-moving environment