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FMCG Telesales Executive

Bismi Group
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 1,500/month
Discovered 4 weeks ago
TelesalesFMCG salesOutbound callingInbound sales inquiriesSales negotiationObjection handling

Full Job Posting

Role overview

Full-time Telesales Executive role selling FMCG products by phone in Dubai.

The role focuses on generating sales, building customer relationships, following up on leads, and closing orders while maintaining customer service standards.

Key responsibilities

  • Call existing and potential retailers, wholesalers, and distributors to promote and sell FMCG products.
  • Handle inbound sales inquiries and convert them into orders; meet daily, weekly, and monthly targets.
  • Build customer relationships and explain product features, pricing, promotions, and schemes.
  • Process orders and coordinate timely delivery with logistics and dispatch teams.
  • Follow up on payments and collections where applicable; maintain customer databases and call records.
  • Identify potential customers, handle complaints and objections, and escalate as needed.
  • Share market, competitor, and customer feedback with sales and marketing teams.
  • Submit daily or weekly reports to the supervisor.

Skills and competencies

  • The posting asks for strong verbal communication, persuasion, negotiation, and objection handling.
  • It calls for resilience, a target-oriented mindset, good listening, customer focus, multitasking, and the ability to manage high call volumes.
  • Basic computer skills include MS Office, CRM software, and order entry systems.
  • Fluency in English and local language(s) is stated as required; the specific local language is not named.
  • Numerical ability is needed for order processing and pricing.

Qualifications and experience

  • 1–3 years in telesales, telecalling, or inside sales; freshers with strong communication skills may also be considered.
  • FMCG experience is preferred.
  • A bachelor's degree is preferred.

Compensation

  • Fixed salary plus performance-based incentives or commission.
  • Pay range is AED 1,500–2,500 per month.

Work location

  • Work location is in person in Dubai.

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