Field Merchandiser
Role Overview
Represent Insta360 across assigned retail partners and ensure products are available, correctly displayed, priced, and ready for customer demonstrations.
Support retailer staff and report store and competitor feedback to the Tech business team.
Key Skills for This Role
Full Job Posting
Company context
The partner company is Al Boom Marine, a retail and distribution business operating across the GCC and MENA in apparel, footwear, cycling, consumer electronics, optical, and sports.
Role purpose
Represent Insta360 across assigned retail partners and ensure products are available, correctly displayed, priced, and ready for customer demonstrations.
Support retailer staff and report store and competitor feedback to the Tech business team.
Merchandising and store presentation
- Execute merchandising standards and visual display guidelines across assigned stores.
- Ensure products are properly displayed, priced, tagged, and organized; maintain clean, attractive, customer-friendly presentations.
- Implement promotional displays, seasonal campaigns, and new product launches; follow approved planograms and shelf-position guidelines.
- Keep display and demo units clean, secure, and correctly labelled; install approved display materials and new-launch communications.
- Monitor competitor merchandising activities and market trends; recommend ways to improve product visibility.
Inventory and stock management
- Monitor stock levels and product availability on the sales floor; identify out-of-stock items and coordinate replenishment.
- Support accurate product placement and stock rotation; report slow-moving, damaged, excess, low, or outdated stock.
- Check shelf and backroom stock, support replenishment, and place compatible accessories near Insta360 products where permitted.
- Update displays for new products and remove outdated product information.
Store visits and compliance
- Conduct regular visits to assigned stores according to the approved schedule and prioritize launches and urgent issues.
- Audit store displays, ensure compliance with visual merchandising and brand standards, and recommend improvements.
- Submit store photos and merchandising reports; record visits, actions, and open issues in the approved report.
- Build working relationships with store managers and sales teams; allow for travel between stores and report access or schedule issues.
Demo readiness and sales support
- Check that display and demo units are powered, charged, secure, and working, with demo content, accessories, and product information available.
- Check basic app connection, device pairing, and software status; do not carry out unauthorized repairs.
- Report damaged, missing, or non-working demo units and maintain records of demo units and display materials where required.
- Support store teams with product visibility, sales opportunities, launches, promotions, and marketing activations.
- Give retailer staff short product refreshers and report customer questions, staff training needs, preferences, and product performance.
- Ensure product information is accurate and avoid unapproved pricing or warranty commitments; use available sell-out data to focus on agreed opportunities.
Reporting
- Prepare periodic merchandising activity reports and track display compliance, stock availability, and promotional execution.
- Track open issues, owners, and target dates; escalate issues requiring management attention and major or repeated problems.
- Monitor competitor products, prices, promotions, displays, and demo experience.
Skills and experience
- Understanding of visual merchandising principles; strong organization, time management, communication, interpersonal, observation, and detail skills.
- Ability to work independently, manage multiple store locations, stand for extended periods, and move merchandising materials as needed.
- Basic knowledge of Microsoft Excel, Word, and mobile reporting tools; comfortable with consumer technology, mobile apps, and basic device pairing.
- Flexibility to support weekends or promotional events when required.
- A valid UAE driving license is preferred; good written and spoken English is required, and other languages are an advantage.
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