Executive-Sales
Role Overview
Handle guest calls, requests, questions, and concerns while supporting hotel reservations and Sales and Marketing operations.
Use sales techniques to increase revenue while maintaining guest loyalty.
Key Skills for This Role
Full Job Posting
Position summary
Handle guest calls, requests, questions, and concerns while supporting hotel reservations and Sales and Marketing operations.
Use sales techniques to increase revenue while maintaining guest loyalty.
Guest reservations and sales
- Resolve guest inquiries by contacting appropriate departments as needed.
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Enter Marriott Rewards information into reservation software and process reward-point redemption requests.
- Upsell and provide guest appreciation gifts where appropriate.
- Promote brand image and perform general Sales and Marketing office duties.
Team and service standards
- Assist management with employee training and motivation and serve as a role model.
- Monitor performance against quality standards and support team goals.
- Welcome guests, anticipate service needs, communicate professionally, and maintain positive working relationships.
- Follow company policies, maintain a professional appearance, protect confidential information and company assets.
- Perform general duties as requested; move objects weighing up to 10 pounds without assistance.
Preferred qualifications
- High school diploma or GED equivalent preferred.
- At least two years of related work experience preferred.
- No supervisory experience is required; no license or certification is listed.
Schedule and location
- Full-time position at the Jeddah hotel location; the posting states that the role is not remote.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Delta Hotels and Resorts®
Captain-Bellstand
Jeddah, KSA
The hotel is seeking a Bellstand Captain to welcome guests and coordinate luggage, vehicle assistance, and valet coverage. The role also handles guest requests and helps uphold service and safety standards; recommended q
Bell Desk Supervisor
Jeddah, KSA
Delta Hotels seeks a Bell Desk Supervisor to lead bell staff, greet guests, handle luggage, and arrange transportation in Jeddah. The role includes dispatching staff, coaching employees, and ensuring guest satisfaction.
Captain-Bellstand
Jeddah, KSA
Delta Hotels seeks a Bellstand Captain to greet guests, handle luggage, arrange transportation, and support bell staff in Jeddah. The role involves guest service, dispatching staff, and assisting management with training
Bellman Detla Hotels City Center
, QAT
Delta Hotels is seeking a Bellman to deliver a memorable guest arrival and departure experience. The role includes responding to guest requests, supporting hotel operations, and assisting with hands-on guest services. No
Coord-Human Resources
Jeddah, KSA
The hotel is looking for an entry-level Human Resources Coordinator to support office administration and employee records. The role handles correspondence, candidate assistance, HR inquiries, and confidential personnel f
HR & Government Relation Officer
Jeddah, KSA
The employer is seeking an HR and government relations officer to support employee records, correspondence, candidate applications, and day-to-day HR operations. The description identifies a high school diploma or equiva
Coord-Human Resources
Jeddah, KSA
The hotel is looking for an entry-level Human Resources Coordinator to support office administration and employee records. The role handles correspondence, candidate assistance, HR inquiries, and confidential personnel f
AYS Agent
, QAT
Delta Hotels is looking for an AYS Agent to support guests throughout their stay and handle guest requests, operational needs, and reporting. The role requires professional communication, adherence to safety and company
Captain-Bellstand
Jeddah, KSA
Bell Desk Supervisor
Jeddah, KSA
Captain-Bellstand
Jeddah, KSA
Bellman Detla Hotels City Center
, QAT
Coord-Human Resources
Jeddah, KSA
HR & Government Relation Officer
Jeddah, KSA
Coord-Human Resources
Jeddah, KSA
AYS Agent
, QAT