Customer Service Executive
Role Overview
The Customer Service Executive is the friendly face and first point of contact for clients.
Key Skills for This Role
Full Job Posting
Compensation
- Salary is AED 7,000 per month.
Schedule
- Rotational shifts are 8:00 a.m.–5:00 p.m. or 11:00 a.m.–8:00 p.m.
Location and workplace
- The role is listed in Sharjah and involves welcoming clients, visitors, and walk-ins.
Role overview
The Customer Service Executive is the friendly face and first point of contact for clients.
Responsibilities
- Welcome clients and visitors; handle queries about services, applications, and documentation.
- Guide clients through online portals and basic processes, and coordinate with internal teams to resolve requests.
- Maintain client interaction records, manage walk-ins and queues, and help ensure a pleasant lobby experience.
- Handle escalations and follow up until closure; encourage client feedback and reviews after service.
Candidate requirements
- At least 2 years of customer service or client-facing experience with an administration background.
- Strong communication and interpersonal skills; confident, professional, and customer-focused.
- Basic computer skills and attention to detail.
- Business setup, free zone, aviation, hospitality, or service-industry experience is a plus.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ADIV Human Resources Consultancies, L.L.C
People & Culture Manager
Sharjah, UAE
The employer is seeking an experienced People & Culture Manager to lead people strategy, culture, talent acquisition, and hands-on HR operations. Candidates should have 8–12 years of HR experience, a relevant bachelor’s
Recruitment Associate
, UAE
The employer is seeking a Recruitment Associate to research, source, and screen candidates while building and maintaining talent pipelines. Applicants must have a bachelor’s degree, at least one year of UAE experience in
People and Culture Executive
, UAE
A client is seeking a People and Culture Executive to manage HR operations, recruitment support, employee records, and employee experience. Candidates need a bachelor’s degree, 3–5 years of UAE HR experience, familiarity
People & Culture Manager
, UAE
The employer is seeking an experienced People & Culture Manager to shape people strategy and culture while overseeing hands-on HR operations. The role covers recruitment, employee engagement, performance, and development
Senior Financial Analyst- FP&A and Commercial Finance
, UAE
The employer is seeking a CA-qualified Senior Financial Analyst with UAE experience across FP&A, financial modelling, and business analysis. The role leads planning and forecasting, prepares management reporting, and adv
Oracle Solutions Architect
, UAE
The employer is seeking an experienced Oracle Solutions Architect to oversee Oracle Fusion support, service delivery, enhancements, and vendor performance. The role bridges business stakeholders, internal IT, and the sup
Senior IT Manager
, UAE
The employer seeks a Senior IT Manager to lead cybersecurity, enterprise networking, IT infrastructure, and telephony functions. The role combines hands-on technical leadership with security governance, vendor management
Recruitment Analyst
, UAE
ADIV is seeking a Recruitment Analyst to research, source, and screen candidates and support the recruitment team’s hiring pipeline. Applicants need a bachelor’s degree, at least one year of UAE experience in a similar f
People & Culture Manager
Sharjah, UAE
Recruitment Associate
, UAE
People and Culture Executive
, UAE
People & Culture Manager
, UAE
Senior Financial Analyst- FP&A and Commercial Finance
, UAE
Oracle Solutions Architect
, UAE
Senior IT Manager
, UAE
Recruitment Analyst
, UAE