Customer-Focused Software Engineer (Backend development team)
Role Overview
Join Check Point’s Mobile Solution Group and its backend development team.
The group builds a mobile security platform combining on-device protection with scalable backend services.
Backend systems support policy management, integrations, data processing, and enforcement across mobile clients and Check Point products.
The role combines technical backend development with direct customer engagement and exposure to enterprise environments.
Key Skills for This Role
Full Job Posting
Role Overview
Join Check Point’s Mobile Solution Group and its backend development team.
The group builds a mobile security platform combining on-device protection with scalable backend services.
Backend systems support policy management, integrations, data processing, and enforcement across mobile clients and Check Point products.
The role combines technical backend development with direct customer engagement and exposure to enterprise environments.
Key Responsibilities
- Investigate, troubleshoot, and resolve complex customer-reported production issues.
- Analyze logs, debug backend services, and investigate root causes across distributed systems.
- Develop backend service and API bug fixes, enhancements, and stability improvements.
- Work with customers to understand their environments, technical challenges, and business needs.
- Collaborate with Support, QA, Product Management, and Engineering teams.
- Improve reliability, performance, and customer experience through proactive engineering.
- Participate in code reviews, testing, and development process improvement.
- Maintain high engineering standards in an enterprise-grade security product.
Technical Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
- 1–3 years of backend software development experience.
- Basic understanding of backend services and distributed systems.
- Backend programming experience or academic background using Python and/or Java.
- Familiarity with backend architectures, REST APIs, and database interactions.
- Experience with cloud platforms or containerized environments through projects, internships, or coursework.
- Basic knowledge of PostgreSQL, MySQL, or other relational databases.
- Familiarity with Git, CI/CD concepts, and modern development workflows.
- Exposure to AI/ML technologies, AI-powered tools, automation workflows, or AI-based services and APIs.
- Familiarity with AI-assisted development practices and tools.
Personal Qualifications
- Strong written and oral English communication skills.
- Methodical and analytical approach to diagnosing complex technical issues.
- Ability to explain technical details clearly to customers and internal teams.
- Customer-focused mindset with ownership and urgency in production issue resolution.
- Ability to switch between quick bug fixes and longer investigation assignments.
- Collaborative approach with Support, QA, Product, and Engineering teams.
- Curiosity, adaptability, and openness to emerging technologies and AI-driven workflows.
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