C&W Communication Demand Management Analyst

Role purpose

Communications coordination

• Coordinate C&W communications demand from request capture and assessment through prioritization, tracking, and execution.
• Develop and update the annual C&W marketing communications calendar with stakeholders.
• Coordinate C&W public relations and media presence across local, regional, and global channels with Corporate Relations.
• Coordinate joint campaigns across C&W, Corporate Relations, subsidiaries, and stakeholders to align messages, timing, and execution.
• Manage ad hoc C&W and FOM requests, assessing scope, urgency, dependencies, approvals, and delivery timelines.
• Consolidate subsidiary requests to support alignment with Group messaging, governance, and execution standards.
• Coordinate center3 communication requests with the GCEO Office, including content alignment, approvals, follow-ups, and deliverables.

Campaign reporting and awards

• Support campaign objective setting and post-campaign reviews; assess effectiveness and capture lessons.
• Track campaign performance and delivery status, analyze results, and recommend improvements.
• Maintain dashboards and prepare periodic performance, activity, status, and executive-update reports.
• Coordinate local and international award submissions across the C&W cluster, including information, content, stakeholder alignment, approvals, and timely submission.
• Maintain accurate records of requests, campaigns, approvals, deliverables, award submissions, and performance information.

Experience and education

• 0–2 years of experience.
• Bachelor’s degree in Marketing or Public Relations.
• Prior marketing communications experience; experience in a large telecommunications organization is preferred, ideally with exposure to wholesale telecommunications.

Knowledge and skills

• Knowledge of marketing and corporate communication principles and practices.
• Knowledge of communication planning and demand management, public relations and media coordination, campaign planning and measurement, and corporate communications governance and approvals.
• Ability to manage and prioritize multiple communications requests and delivery timelines.
• Strong reporting, dashboarding, performance analysis, stakeholder coordination, communication, organization, and attention-to-detail skills.