Business Operations - Business Operations Specialist

About F12.net

The Purpose

Operations Management

• Evaluate, improve, and maintain core operational processes for efficient and productive workflows.
• Assess processes and systems, identify improvement opportunities, and work with regional managers on efficient alternatives.
• Provide operational support and training as a subject matter expert.
• Assist with planning, developing, completing, and coordinating operational activities.
• Oversee and train staff on inventory, warehouse, and asset management practices.
• Collaborate across functions to streamline processes and improve efficiency.
• Create, revise, and distribute procedures and protocols to staff.

Internal Relations

• Onboard and train employees to follow standard operating procedures.
• Maintain stakeholder relationships to ensure business needs are met.
• Ensure compliance with company policies, procedures, and regulations.
• Participate in special projects and collaborate with other departments to resolve client issues and improve client experience.
• Maintain advanced knowledge of F12.net products and services and identify ways to improve client experience.

Requirements

• At least 3 years of experience in business operations, process improvement, or a related field.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and business operations software and tools.
• Knowledge of industry regulations and compliance requirements.

What You Can Expect

• Benefits include vacation, flex days, leadership development, growth coaching, and education or certification reimbursements.
• The total rewards program may include health spending or retirement matching, health and dental coverage, insurance, and an employee assistance program.
• Additional offerings include paid time off, on-site parking, office amenities, and company events.