Assistant Site Manager
Role Overview
GXO is recruiting an Assistant Site Manager to join the team supporting the Birmingham Airport contract.
The role supports the day-to-day management of warehouse, cargo handling and security screening operations at Birmingham Airport, ensuring safe, secure and efficient cargo movement.
You will lead Supervisors and operational teams to deliver high levels of performance, regulatory compliance, customer service and colleague engagement.
This is a full time, permanent position working an any 5 from 7 shift pattern, with hours ranging from 02:00-10:00 or 04:00-12:00, including weekends and public holidays as required.
Key Skills for This Role
Full Job Posting
Role Overview
GXO is recruiting an Assistant Site Manager to join the team supporting the Birmingham Airport contract.
The role supports the day-to-day management of warehouse, cargo handling and security screening operations at Birmingham Airport, ensuring safe, secure and efficient cargo movement.
You will lead Supervisors and operational teams to deliver high levels of performance, regulatory compliance, customer service and colleague engagement.
This is a full time, permanent position working an any 5 from 7 shift pattern, with hours ranging from 02:00-10:00 or 04:00-12:00, including weekends and public holidays as required.
Key Responsibilities
- Lead, coach and develop Supervisors and operational teams, fostering a high-performance culture focused on safety, compliance and customer service.
- Oversee daily warehouse, cargo handling and security screening operations, ensuring efficient resource allocation and service delivery.
- Monitor and drive operational performance through KPI management, reporting and continuous improvement initiatives.
- Build strong relationships with customers, airport stakeholders and operational partners, ensuring exceptional service and issue resolution.
- Ensure full compliance with aviation security, Health & Safety and regulatory requirements, maintaining the highest standards of quality and operational integrity.
Candidate Requirements
- Experience in a people management or supervisory role within an airport environment (preferred), operations, logistics, retail, or a multi-site environment.
- Proven leadership experience within warehousing, logistics, aviation, or other fast-paced operational environments.
- Strong people management skills with the ability to coach, motivate, and develop high-performing teams.
- Demonstrated success in driving operational performance, managing KPIs, and implementing continuous improvements.
- Excellent decision-making, problem-solving, and organisational skills, with the ability to manage multiple priorities effectively.
- Commitment to operational excellence, safety, and compliance, ideally gained within a regulated environment such as aviation, cargo, or distribution.
Pay and Benefits
- Competitive salary of up to £34,256.98 per annum.
- 25 days annual leave plus bank holidays, with the option to buy additional days.
- Company sponsored pension scheme.
- Private medical and dental insurance.
- 24/7 online GP service.
- Life assurance and a fully comprehensive employee assistance programme.
- MyBenefits platform offering high street discounts, a cycle to work scheme, cashback cards, a saving scheme and more.
Schedule
- Full time, permanent position.
- Any 5 from 7 shift pattern.
- Working hours range from 02:00-10:00 or 04:00-12:00 depending on operational requirements.
- Includes weekends and public holidays as required; flexibility is essential.
About GXO
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world.
GXO helps customers manage their goods most efficiently using technology and services.
GXO is an equal opportunity employer and an Armed Forces friendly organisation and Disability Confident Leader.
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