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Assistant Sales Manager - Corporate Proactive | Aloft Abu Dhabi

Marriott International
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Sales techniquesUpsellingGuest serviceReservation processingMarriott RewardsSales and marketing administration

Full Job Posting

Position summary

Assistant Sales Manager - Corporate Proactive at Aloft Abu Dhabi, in Sales and Marketing.

Full-time, non-management position at Abu Dhabi National Exhibition Centre; not remote.

Guest service, sales, and reservations

  • Resolve guest calls, requests, and problems by contacting appropriate departments or individuals.
  • Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty.
  • Determine and provide complimentary gifts to guests for their patronage.
  • Promote brand awareness internally and externally.
  • Process Marriott Rewards point redemptions and record loyalty information during reservations.
  • Process reservation requests, changes, and cancellations received by phone, fax, or mail.

Team and office support

  • Perform filing, email, typing, faxing, and other general office duties for Sales and Marketing.
  • Assist management with training and motivating employees; serve as a role model.
  • Welcome guests, anticipate and address their needs, and communicate professionally with guests and colleagues.
  • Monitor performance to ensure adherence to quality expectations and standards.
  • Follow company policies, maintain confidentiality, protect company assets, and maintain a clean, professional appearance.
  • Perform other reasonable duties as requested by supervisors.

Preferred qualifications

  • High school diploma or G.E.D. equivalent is preferred.
  • At least 2 years of related work experience is preferred.
  • No supervisory experience is specified as a qualification.

About Aloft

Aloft describes its hotels as a hub for guest connection with the surrounding area and emphasizes modern design and personality.

Aloft Hotels is part of Marriott International.

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