Assistant Manager – Sales (Loyalty Cards)
Role Overview
Assistant Manager - Sales role for a retail conglomerate's loyalty-card and gift-card program in Dubai.
Key Skills for This Role
Full Job Posting
Role overview
Assistant Manager - Sales role for a retail conglomerate's loyalty-card and gift-card program in Dubai.
Sales and partner coordination
- Support sales and revenue targets across consumer, B2B, digital, and partner channels.
- Identify and approach corporate clients, aggregators, and distributors to drive B2B growth.
- Prepare proposals, offers, and presentations for corporate and partner clients.
- Track sales pipeline, account activity, and performance dashboards.
- Manage partner relationships, with closer management of B2B and corporate clients.
- Coordinate new partner onboarding, documentation, and system setup.
- Coordinate with Finance and Legal on contracts, invoicing, and compliance.
- Monitor partner sales performance and recommend improvements.
Marketing and program operations
- Work with Marketing on campaigns that increase gift-card awareness and sales across consumer and B2B channels.
- Support seasonal, tactical, and partner-specific online and in-store promotions; track campaign effectiveness and share learnings.
- Support gift-card issuance, redemption, reporting, and reconciliations.
- Assist with product enhancements, launches, and loyalty/payment system integrations.
- Work with Finance, IT, Customer Care, and Marketing to resolve operational issues and support execution.
Analytics and reporting
- Monitor and report sales, redemptions, breakage, and channel performance.
- Provide insights and recommendations to optimize B2B sales and overall growth.
- Maintain dashboards, trackers, and market and competitor insights.
Qualifications
- Bachelor's degree in business development, sales, or a related field.
- Three to five years of sales experience in retail, loyalty, or payments.
- Strong sales and business development experience, particularly in B2B.
- Good communication and presentation skills and ability to engage external clients.
- Data-driven mindset with strong Excel and PowerPoint skills; CRM experience is a plus.
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