Assistant Manager - People & Culture
Role Overview
The role supports a high-performing, agile, and future-ready workforce across Americana Restaurants.
It translates people priorities into practical actions, using data, digital tools, and AI-enabled solutions to improve decision-making and people and manager experience.
Key Skills for This Role
Full Job Posting
Role location
- The description states that the role is based in Al Nahda, Sharjah.
Job purpose
The role supports a high-performing, agile, and future-ready workforce across Americana Restaurants.
It translates people priorities into practical actions, using data, digital tools, and AI-enabled solutions to improve decision-making and people and manager experience.
Business partnership and talent
- Partner with business leaders, enable managers in goal setting, feedback, and performance conversations, and support fair, timely people decisions.
- Drive talent and performance processes, including OPR, performance cycles, IDPs, and succession planning.
- Improve talent discussions and development planning; provide insights on capability gaps, performance trends, and leadership readiness.
- Support workforce planning, hiring, internal mobility, and talent-pipeline monitoring across roles and markets.
People experience and operations
- Support engagement initiatives, people relations, positive work environments, and consistent reinforcement of organizational values.
- Execute onboarding, transfers, promotions, and exits; simplify processes and maintain accurate HR-system data.
- Identify workflow improvements and reduce friction for employees and managers.
Data, digital, and change
- Use people data and AI-enabled tools to identify trends, improve reporting, and provide forward-looking insights such as attrition risk and talent gaps.
- Drive adoption of digital tools, automation, and AI solutions across P&C processes; support scalable technology-enabled solutions.
- Support enterprise transformations and embed initiatives through communication, manager alignment, and follow-through.
Qualifications and experience
- Bachelor’s degree in Human Resources or Business Administration.
- 6–8 years of experience in HR business partnering.
- Experience in multi-unit, frontline, retail, hospitality, or restaurant environments is preferred.
- Familiarity with HR systems, preferably Oracle HCM, is desirable; experience in multi-market or large operational organizations is an advantage.
Key skills
- Business partnering, stakeholder engagement, and translating strategy into practical execution.
- Data-driven thinking, analytical capability, problem-solving, and decision-making.
- Process improvement, operational excellence, planning, organization, and execution discipline.
- Ability to leverage digital tools and AI-enabled solutions and manage multiple priorities in a fast-paced environment.
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