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Assistant Manager Business Development

CSi - LANDMARK GROUP
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 2 weeks ago
B2B salesBusiness developmentPartnership managementAccount managementSales pipeline trackingProposal and presentation preparation

Full Job Posting

Role overview

The Business Development Manager – Gift Cards supports growth of the Shukran Gift Cards business across physical, digital, and partner channels, particularly B2B sales.

The role combines sales support, partnership coordination, and program execution to grow revenue, improve customer engagement, and support day-to-day operations.

Sales and growth

  • Support sales and revenue targets across consumer, B2B, digital, and partner channels.
  • Identify and approach corporate clients, aggregators, and distributors to drive B2B growth.
  • Prepare and coordinate proposals, offers, and presentations for corporate and partner clients.
  • Track the sales pipeline, account activity, and performance dashboards.

Partnership coordination

  • Manage day-to-day partner relationships, with closer management of B2B and corporate clients.
  • Support new partner onboarding and integration, including documentation and system setup.
  • Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements.
  • Monitor partner sales performance and provide feedback and improvement suggestions.

Marketing and promotions

  • Work with Marketing on campaigns that increase gift card awareness and sales across consumer and B2B channels.
  • Support seasonal, tactical, and partner-specific promotions online and in-store.
  • Track campaign effectiveness and share learnings to improve future performance.

Program operations and reporting

  • Support gift card issuance, redemption, reporting, and reconciliations.
  • Assist with product enhancements, launches, and integration with loyalty and payment systems.
  • Work with Finance, IT, Customer Care, and Marketing to resolve operational issues and ensure smooth execution.
  • Monitor sales, redemptions, breakage, and channel performance; maintain dashboards, trackers, and market and competitor insights.
  • Provide insights and recommendations to optimize B2B sales and overall growth.

Qualifications and experience

  • Bachelor's degree in business, marketing, or a related field.
  • 3–5 years of experience in sales, partnerships, or account management.
  • Retail, loyalty, or payments experience is desirable.
  • Strong interest in sales and business development, particularly in B2B.

Skills and competencies

  • Good communication and presentation skills, with the ability to engage external clients.
  • Data-driven mindset and strong Excel and PowerPoint skills; CRM experience is a plus.
  • Commercially driven and target-oriented, with relationship-building, analytical, and problem-solving abilities.
  • Proactive, adaptable, eager to learn, and a strong cross-functional team player.
  • Excellent verbal and written English; Arabic is a plus.

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