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Assistant Manager

Azadea Group
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Retail operationsCustomer serviceProduct knowledgeInventory managementSales and KPI reportingStaff scheduling

Full Job Posting

Role purpose

Serve customers on the shop floor and support shop or department managers in efficient operations and high customer-service standards.

Shop operations and customer service

  • Advise customers and maintain quality and service standards.
  • Manage inventory, place product orders, report operational issues, and address or escalate complaints.

Reporting and team coordination

  • Prepare reports on KPIs, sales trends, inventory, and productivity.
  • Support scheduling, task allocation, opening and closing, cash procedures, and accounting handovers.
  • Communicate targets, monitor performance, and support staff training, motivation, and evaluation.

Qualifications

  • Five years of retail or similar experience and two years in a managerial role.
  • Bachelor's degree in a related field.
  • Fluency in English, strong product knowledge, and MS Office proficiency.

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