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Area Operational Change Manager

Crown Prosecution Service
St Albans, GBR
Parttime, Fulltime
Hybrid
£37,615–£39,885,
Discovered 1 months ago
Operational change managementProject coordinationChange planningRisk and dependency managementContinuous improvementStakeholder engagement

Full Job Posting

Role overview

Lead and embed operational change across the Crown Prosecution Service Thames and Chiltern Area.

Work with the Deputy Head of Operations, senior leaders, managers, staff and stakeholders to deliver change aligned with strategic priorities and operational performance.

Coordinate multiple projects and initiatives through planning, implementation and review.

Responsibilities

  • Manage operational change initiatives and national projects at a local level and deliver Area Business Plan objectives.
  • Plan, sequence and drive change with operational teams, leaders and stakeholders.
  • Promote continuous improvement, support innovation and gather feedback ideas.
  • Identify risks and benefits and track, measure and communicate them for change initiatives.
  • Develop and communicate project plans that set out stakeholder roles and accountability.
  • Support adoption of new processes, systems and working practices; share best practice and capture lessons learned.

Person specification

  • Proficiency in a wide range of digital tools, including Outlook, Excel, PowerPoint and MS Teams.
  • A project management or change management qualification, or willingness to work towards one, such as PRINCE2 or AgilePM, is desirable but not required.

Working arrangements

  • The employer offers a hybrid working policy.
  • Employees must spend at least 40% of contracted hours over a four-week period at court, in an office or another official workplace, depending on business needs and the work undertaken.
  • Location is listed as Reading and St Albans.

Salary and contract

  • Salary is £37,615–£39,885, with a £1,050 RRA for St Albans.
  • The role is permanent; full-time and part-time working patterns are listed, along with flexible working and job share.
  • Civil Service Pension employer contribution is stated as 28.97%.

Selection process

The selection process includes an online verbal reasoning test, application, assessment and interview.

Behaviours include Changing and Improving, Delivering at Pace, Leadership and Making Effective Decisions.

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