Workplace Experience Coordinator
Key Skills for This Role
Full Job Posting
About your new role
Responsible for delivering a world class customer service experience to employees and guests of a designated building.
What is on offer?
Highly competitive salary + 2 days paid leave for volunteer opportunities
Stable 37.5 hour working week
Access to unlimited learning and training programs
Dedicated to a single site location
Clear career progression to wider Facilities Management or Corporate real estate depending on preference and skill set
Certified Family inclusive workplace & paid parental leave
Competitive leave offered
Key responsibilities
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
Skills and experience we are looking for
- 2+ years of job related experience
- Strong communication skills
- Working knowledge of Microsoft Office products
- Strong organizational skills
About your team
You will join a high-performing, collaborative on site GWS team who are dedicated to a prestigious client account.
About CBRE
CBRE is the world's leading commercial real estate and facilities management services firm, operating across
100+ countries with 13 Australian offices. We deliver world-class property operations.
Requirements
- 2+ years of job related experience
- Strong communication skills
- Working knowledge of Microsoft Office products
- Strong organizational skills
About CBRE
Global commercial real estate services and investment firm.
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