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indeed

Workplace Experience Coordinator

CBRE
Ottawa, CAN
Full-time
Mid-Senior
Onsite
$20–$23.
Discovered 2 weeks ago
EnglishFrenchMicrosoft OfficeCustomer serviceVisitor reception and access protocolsWorkplace services coordination

Full Job Posting

About the role

Workplace Experience Coordinator serving as a welcoming and professional point of contact in a client workplace.

Supports workplace services, employee onboarding, events, and positive experiences for employees, clients, and visitors.

What you’ll do

  • Welcome facility visitors, issue visitor and parking passes, and follow security protocols.
  • Answer telephone calls, create presentations, and speak to groups of varying sizes.
  • Arrange and confirm recreational, dining, and business activities for requestors.
  • Manage janitorial and maintenance work orders and coordinate mail, office supplies, and onboarding.
  • Respond to employee, guest, and coworker inquiries or complaints with customer-service-focused solutions.
  • Organize on-site events, including space, room setup and teardown, and supplies.
  • Follow security and emergency procedures and notify appropriate parties about safety matters.
  • Coordinate workplace vendors, explain information to the team, and follow manager directions and procedures.

What you’ll need

  • High school diploma or GED and up to two years of job-related experience.
  • Strong knowledge of English and French for regular communication with clients and staff.
  • Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Ability to follow basic routines and standards and communicate straightforward information.
  • Strong organizational skills and an inquisitive mindset.

Workplace

  • Duties include receiving people at the facility and organizing on-site events.

Compensation and benefits

  • Hourly pay range is $20–$23.
  • Benefits include a group retirement program, medical, dental, and vision coverage, and life insurance.

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