Waiter / Waitress
Role Overview
Join Kitopi as a waiter or waitress and provide an excellent dining experience in a fast-paced environment.
Key Skills for This Role
Full Job Posting
Role overview
Join Kitopi as a waiter or waitress and provide an excellent dining experience in a fast-paced environment.
What you'll do
- Welcome customers, present menus, answer questions, and make recommendations when appropriate.
- Take accurate orders through POS systems and serve food and beverages promptly and professionally.
- Check on guests during meals and handle complaints or requests with patience and professionalism.
- Process cash and card payments, issue receipts, and maintain clean, organized service areas.
- Follow health and safety regulations and coordinate with kitchen and bar staff for timely service.
What we're looking for
- Previous restaurant or customer service experience is preferred.
- Strong communication and interpersonal skills, ability to multitask in a fast-paced setting, and a friendly, positive team-player attitude.
- Basic math skills for handling cash and POS systems.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- A high school diploma or equivalent is a plus.
Benefits
- Learning opportunities, hard- and soft-skill training, and customized training.
- Annual leave according to company policy and medical insurance.
- International and inclusive work environment, team activities, and yearly Frontliner Champions get-together.
Recruitment process
- The process may include application review, pre-screening, interviews, and a trial at a kitchen or dine-in location.
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