Waiter/ess
Role Overview
Waiter/ess position at Mama Shelter Dubai, focused on making meals memorable and guests feel welcome.
Mama Shelter describes its hospitality as welcoming, lively, and centered on guest experience.
Key Skills for This Role
Full Job Posting
Role overview
Waiter/ess position at Mama Shelter Dubai, focused on making meals memorable and guests feel welcome.
Mama Shelter describes its hospitality as welcoming, lively, and centered on guest experience.
Responsibilities
- Welcome guests warmly and set a positive tone for their dining experience.
- Know the menu, answer questions, recommend items, and upsell.
- Serve food and drinks with accuracy, care, and speed.
- Anticipate guest needs and provide attentive service throughout the visit.
- Personalize guest interactions, including special occasions and remembered preferences.
- Keep tables, utensils, and the dining room clean and tidy.
- Collaborate with teammates to maintain smooth service.
- Represent Mama Shelter’s hospitality and brand to guests.
Candidate qualities
- Remain composed and deliver excellent service during busy periods.
- Demonstrate honesty, integrity, attention to detail, and willingness to learn.
- Work well with a team and protect confidential guest information.
- Be reliable, consistent, positive, and approachable with guests and teammates.
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