Training Specialist

Role overview

Training and assessment

• Design, develop, and deliver crew security courses in line with Operations Manuals, the National Civil Aviation Security Training Programme, ICAO Annex 17, CAR AIR Ops, Doc 8973, IOSA, and other applicable requirements.
• Conduct training needs analysis and address short- and long-term requirements arising from learner and business needs, security incidents, and events.
• Evaluate training methods and course design; use post-course feedback and advances in training to improve delivery.
• Review practical, computer-based, and referral assessments; provide remedial training when needed and keep assessments aligned with manuals and regulations.

Trainer and stakeholder management

• Develop trainers through regular observations, direction, and timely feedback; manage performance and conduct interim and annual reviews.
• Work collaboratively with Group Security, Flight Operations Training, Flight Operations, Safety and Emergency Procedures, Service Delivery, Group Medical, and Group Safety.
• Maintain relevant expertise and required trainer qualifications, identify development needs, and ensure development plans are met.

Projects and planning

• Suggest initiatives, manage projects for timely delivery within budget, and provide project and budget-planning input to the Training Manager Security.

Qualifications and experience

• An attested degree or honours qualification (12+3 or equivalent) is required.
• At least five years of aviation or general security experience is required.
• Flight or cabin crew training experience is highly preferred.

Knowledge and skills

• Knowledge of international security regulations, training course design, performance management, and aircrew safety and emergency procedures.
• Proficiency in Microsoft Office products and business writing; strong analytical, problem-solving, communication, and presentation skills.
• For Self-Defence and Restraint Techniques roles only, a World Federation Black Belt is desirable, preferably 3rd Dan.