Training Administrator
Role Overview
Provide end-to-end administrative support for the Driver Remedial Training Program.
Coordinate training logistics, maintain records, communicate with drivers and stakeholders, and administer activities on time.
Key Skills for This Role
Full Job Posting
Role overview
Provide end-to-end administrative support for the Driver Remedial Training Program.
Coordinate training logistics, maintain records, communicate with drivers and stakeholders, and administer activities on time.
Administrative and operational duties
- Create and manage remedial training sessions in the LMS; coordinate schedules and room preparation.
- Maintain accurate records, attendance sheets, databases, and supporting documentation.
- Generate and distribute training completion and other training reports; prepare daily, weekly, and monthly reports.
- Contact drivers who miss training, follow up on attendance, and escalate repeated no-shows or refusals.
- Coordinate driver handovers with Operations before and after training.
- Monitor daily schedules and support trainers before, during, and after sessions.
- Communicate schedules and attendance requirements to drivers; respond to trainer and operational stakeholder queries.
- Complete administration accurately and within agreed timelines.
Qualifications and experience
- 2–4 years of experience in an administrative or training coordination role.
- A Diploma or Bachelor's Degree in Business Administration or a related discipline is preferred.
- Administration or Learning Management System experience is an advantage.
- Transport, logistics, mobility, or service-industry experience is preferred.
- Strong proficiency in Microsoft Excel, Outlook, and other MS Office applications.
- Excellent written and verbal English communication; strong organization, time management, attention to detail, and accuracy.
- Ability to manage multiple tasks in a fast-paced environment; professional, proactive, and customer-focused approach.
Performance indicators
Timely creation of LMS training sessions and submission of completion and operational reports.
Training attendance and follow-up completion rates.
Accuracy of attendance records, training documentation, and stakeholder communications.
Timely escalation of driver no-shows and absconding cases.
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